Privacy policy.

Privacy Policy
Hexasec LTD
Last Updated: 24th February 2025

Introduction

Welcome to Hexasec LTD ("Hexasec", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or use our services.

Information We Collect

We collect and process the following types of personal information:

Information You Provide to Us

  • Contact details such as your name, email address, phone number, and company information when you fill out forms, register for services, or contact us.

  • Payment information for any purchases or services acquired from HexaSec.

  • Any information you provide through communications with us.

Information Collected Automatically

  • IP address, browser type, operating system, and other technical information when you access our Site.

  • Usage data, including pages visited, time spent on pages, and interactions with our Site.

  • Cookies and tracking technologies to enhance your experience (see Section 6).

How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and maintain our website and services.

  • To improve our website functionality, user experience, and security.

  • To communicate with you regarding inquiries, support, or marketing where permitted.

  • To process transactions and provide requested services.

  • To comply with legal obligations and enforce our terms of service.

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent: When you provide consent to process your data (e.g., subscribing to marketing communications).

  • Contractual Necessity: When processing is required to fulfil a contract with you.

  • Legitimate Interests: For business-related interests such as improving services and security.

  • Legal Obligations: When required by law to retain or share data.

Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information in the following cases:

  • With trusted third-party service providers who assist in our operations (e.g., payment processors, analytics tools).

  • With legal authorities if required by law or to protect our legal rights.

  • In case of business mergers, acquisitions, or asset sales, where user data may be transferred as part of the business transaction.

Cookies and Tracking Technologies

Hexasec uses cookies and similar technologies to:

  • Enhance website functionality and security.

  • Collect analytics for improving user experience.

  • Store user preferences where applicable.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Security Measures

We implement industry-standard security measures to protect your data from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights Under GDPR

If you are located in the UK or European Economic Area (EEA) or, you have the following rights under GDPR:

  • Right to Access: Request access to your personal data.

  • Right to Rectification: Request correction of inaccurate data.

  • Right to Erasure: Request deletion of your data, subject to legal obligations.

  • Right to Restrict Processing: Request limited processing of your data.

  • Right to Data Portability: Receive your data in a structured format.

  • Right to Object: Object to certain types of data processing.

  • Right to Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

To exercise your rights, contact us at [your contact email].

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at info@hexasec.co.uk